Terms and Conditions

Effective Date: April 22, 2025

Welcome to www.healonstore.com, operated by Healon E-commerce LTD. By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

This website is operated by Healon E-commerce LTD, located at:

71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Email: contact@healonstore.com
Phone: +447446296582
Currency: All transactions are processed in United States Dollars (USD).

2. Products and Services

Healon specializes in high-quality massage products designed for personal wellness and self-care. All product descriptions, images, and specifications on our website are intended to be accurate; however, we do not warrant that the information is error-free or complete. We reserve the right to modify or discontinue products at any time without prior notice.

3. Order Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including limitations on quantities available, inaccuracies, or errors in product or pricing information.

4. Pricing and Payment

All prices listed are in USD. We accept major credit and debit cards. Payments are processed securely through our third-party payment gateway. By placing an order, you confirm that you are authorized to use the payment method provided.

5. Shipping and Delivery

We aim to process and ship orders within 1-3 business days. Shipping times may vary based on destination. Tracking information will be provided once your order has shipped. Delays due to customs, weather, or postal service issues are beyond our control.

6. Returns and Refunds

We offer a 30-day return and refund policy. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery in its original condition for a refund. To initiate a return, please contact us at contact@healonstore.com with your order number.

Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

7. Intellectual Property

All content on this website, including images, text, graphics, and logos, is the property of Healon E-commerce LTD and is protected by copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

Healon E-commerce LTD is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products. Customers should follow all usage instructions and consult a healthcare professional if they have any medical concerns.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be resolved under the exclusive jurisdiction of the courts of England.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Email: contact@healonstore.com
Phone: +447446296582